Skype (HSLU)

9 questions for your business model

Activity perspective

PARTNERS

    Wifi Providers
    Facebooki
    Logitech
    Payement provider
    Telco opreator

What can partners do better than you or at a lower cost (and thus leverage your business model)?

KEY ACTIVITIES

    Software development
    Negotiate with Telco
    Fraud management

What are your key activities and how difficult are they to perform (by others)?

KEY RESOURCES

    Software (Technology)
    Database Repository
    Developers
    Brand
    Customer Base

What are your key resources and how difficult are they to copy (by others)?"

Offer perspective

VALUE PROPOSITION

    Free calls
    Cheap Calls (skypeout)
    Conference Calls
    Easy Access
    FileTransfer

Which one of your customers's problems are you solving and why will he work with you rather than with a competitor?

 
Client perspective

RELATIONSHIPS

    Helpdesk
    Surveys

What type of relationship does your customer expect you to establish and maintain with him?

DISTRIBUTION & ACQUISITION CHANNELS

    Skype.com
    App stores
    Logitech partnership

Through which means does your customer want to be reached and addressed by you?

CUSTOMERS

    Young global citizens
    Communication without PC knowledge
    SME Businesses

Who are your customers? what are your customers' needs, desires and ambitions?

 

COST STRUCTURE

    development
    complaint management

What is the cost structure of your business model and is it in harmony with the core idea of your business model?

Financial perspective
 

REVENUE STREAMS / PRICING

    skype out credits
    Free
    Subscription
    Comission

What value are your customers really willing to pay for and how will they pay for it?

 
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Gravatar Boris

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Last Updated: 2011-09-27
Tags: draft

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