Open Source (redhat)

9 questions for your business model

Activity perspective

PARTNERS

    (GNU/Linux) open source development community

What can partners do better than you or at a lower cost (and thus leverage your business model)?

KEY ACTIVITIES

    software support services
    software versioning & testing

What are your key activities and how difficult are they to perform (by others)?

KEY RESOURCES

    Redhat software

What are your key resources and how difficult are they to copy (by others)?

Offer perspective

VALUE PROPOSITION

    free open source based software
    continuously upgraded , serviced & guaranteed software

Which one of your customers's problems are you solving and why will he work with you rather than with a competitor?

 
Client perspective

RELATIONSHIPS

    self-service & direct access to engineers

What type of relationship does your customer expect you to establish and maintain with him?

DISTRIBUTION & ACQUISITION CHANNELS

    redhat.com
    redhat global branches

Through which means does your customer want to be reached and addressed by you?

CUSTOMERS

    self-service users
    enterprise clients

Who are your customers? what are your customers’ needs, desires and ambitions?

 

COST STRUCTURE

    cost structure of a service company

What is the cost structure of your business model and is it in harmony with the core idea of your business model?

Financial perspective
 

REVENUE STREAMS / PRICING

    free software
    professional subscription

What value are your customers really willing to pay for and how will they pay for it?

 
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