Skype

9 questions for your business model

Activity perspective

PARTNERS

  Constructeur Info.
  Connexion Internet

What can partners do better than you or at a lower cost (and thus leverage your business model)?

KEY ACTIVITIES

  R&D

What are your key activities and how difficult are they to perform (by others)?

KEY RESOURCES

  client (Software)

What are your key resources and how difficult are they to copy (by others)?"

Offer perspective

VALUE PROPOSITION

  Tel ou Video Gratuit
  SkypeOut

Which one of your customers's problems are you solving and why will he work with you rather than with a competitor?

 
Client perspective

RELATIONSHIPS

  Support web

What type of relationship does your customer expect you to establish and maintain with him?

DISTRIBUTION & ACQUISITION CHANNELS

  Internet
  Hardware

Through which means does your customer want to be reached and addressed by you?

CUSTOMERS

  client mondial

Who are your customers? what are your customers' needs, desires and ambitions?

 

COST STRUCTURE

  Support Client
  Serveur web

What is the cost structure of your business model and is it in harmony with the core idea of your business model?

Financial perspective
 

REVENUE STREAMS / PRICING

  Free
  Crédit Skype

What value are your customers really willing to pay for and how will they pay for it?

 
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