9 questions for your business model

Activity perspective

PARTNERS

   delivery
   3rd party sellers
   affiliates

What can partners do better than you or at a lower cost (and thus leverage your business model)?

KEY ACTIVITIES

   fulfillment
   IT management
   content management

What are your key activities and how difficult are they to perform (by others)?

KEY RESOURCES

   warehouse & inventory
   IT infrastructure
   people

What are your key resources and how difficult are they to copy (by others)?

Offer perspective

VALUE PROPOSITION

   retail stuff over the web
   IT services

Which one of your customers's problems are you solving and why will he work with you rather than with a competitor?

 
Client perspective

RELATIONSHIPS

   mass customization
   affiliates

What type of relationship does your customer expect you to establish and maintain with him?

DISTRIBUTION & ACQUISITION CHANNELS

   Internet interfaces
   Amazon.com
   affiliates

Through which means does your customer want to be reached and addressed by you?

CUSTOMERS

   mass customer globally
   Internet companies

Who are your customers? what are your customers’ needs, desires and ambitions?

 

COST STRUCTURE

   Technology & content
   fulfillment
   marketing

What is the cost structure of your business model and is it in harmony with the core idea of your business model?

Financial perspective
 

REVENUE STREAMS / PRICING

   selling stuff
   utility fees

What value are your customers really willing to pay for and how will they pay for it?