9 questions for your business model

Activity perspective

PARTNERS

    payment providers
    distribution partners
    telco partners

What can partners do better than you or at a lower cost (and thus leverage your business model)?

KEY ACTIVITIES

    software development

What are your key activities and how difficult are they to perform (by others)?

KEY RESOURCES

    software developers
    software

What are your key resources and how difficult are they to copy (by others)?"

Offer perspective

VALUE PROPOSITION

    free Internet & video calling
    cheap calls to phones (Skype Out)

Which one of your customers's problems are you solving and why will he work with you rather than with a competitor?

 
Client perspective

RELATIONSHIPS

    mass customized

What type of relationship does your customer expect you to establish and maintain with him?

DISTRIBUTION & ACQUISITION CHANNELS

    skype.com
    headset partnerships

Through which means does your customer want to be reached and addressed by you?

CUSTOMERS

    web users
    People who want to call phones

Who are your customers? what are your customers' needs, desires and ambitions?

 

COST STRUCTURE

    software development
    complaint management

What is the cost structure of your business model and is it in harmony with the core idea of your business model?

Financial perspective
 

REVENUE STREAMS / PRICING

    free
    Skype Out pre-paid or subscription
    hardware sales

What value are your customers really willing to pay for and how will they pay for it?